HOLIDAY RETURNS POLICY:
We extend our Returns time frame in order to accommodate customers that wish to start their Holiday Shopping early. Items that are purchased from October 1st, 2011 through December 23rd, 2011 for Holiday Gifts have an extended time frame for returns. Items bought during that time may be returned up till January 23rd, 2012. Items being returned need to be in New Condition with tags attached. Call or email us for a Return Authorization Number. Toll free in the United States at (888) 458-7440 or our regular number (562) 691-6929. Having your order number (it will be on your packing slip and order confirmation email) will help expedite the process as we need it to look up your order. If you prefer to do a size exchange on a gift item we will be happy to assist you if the item is in stock.
REGULAR POLICY ( For Holiday Season see special Holiday Returns info above ):
We will accept returns within 20 days of delivery AFTER a return merchandise authorization has been obtained. Items must be in new condition with all tags intact. On approved returns we will refund the purchase price less the shipping costs. Please note that some limited items such as underwear, Specialty, Custom Order Items and Gasoline Glamour Leather Vests are not returnable and may not be exchanged. Please feel free to contact us with any questions.
We are happy to assist you with approved exchanges made within 20 days of item receipt. Buyer is responsible for all return shipping costs and the shipping cost to send out the new exchanged item. Items sent back for exchange must be in the same new condition as received with all tags intact. Please contact us prior to sending an item for exchange to help expedite the process.
To arrange a return or exchange please contact us by email system or telephone at (562) 691-6929. Toll free in the United States (888) 458-7440.
Perpetual Vogue - Tattoo Apparel
230 E. Whittier Blvd.
La Habra Ca. 90631